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Shipping Faq

Do you ship to the following country ....

We ship worldwide internationally.

Where is the package coming from?

Packages are coming directly from Japan.

Shipping Method?

Air Mail - 2 Weeks, No Insurance, No Tracking Number
Air Mail + Registered Insurance - 2 Weeks, Insured up to $70Japanese Yen, Tracking Number Available
EMS - 3 to 5 Days, Fully Insured, Tracking Number Available

How can I add Registered Insurance?

You can add registered insurance to your Standard regular air mail only. It will be $4.50 per package. It will be registered insurance and will need your signature upon receipt. Liability Amount is up to $70.00. Tracking Number Availalbe. Please email the store if you would want to add Registered Insurance.

Air Mail

Standard Air Mail will take about 10 days the earliest and lastest about 3 weeks. There will be no insurance and tracking number for this shipping method.

Air Mail with Registered Insurance.

To the standard air mail you may add registered insurance. So the price would be Air Mail + Registered Insurance of $4.50. Then your package will be Insured. Shipping Duration 10 days to 3 weeks. Comes with insurance and tracking number. Click Here to find your Registered Air Mail Package

EMS Shipping

EMS Shipping is the most fastest, safest way to receive your package. It will take about 3 days to 5 days from Japan to your country. EMS comes with full insurance and tracking number. We highly recommend this service. Click Here to find your EMS Package.

What is the cheapest shipping method?

SAL Shipping - 2 Weeks to Over a Month, Maybe More
Customers must ask for estimation directly from the store to use SAL shipping.
We do not recommend SAL shipping as it takes time. The service is so indefinite with the duration which would make customers very unhappy and worried.

Shipping Estimation

Shipping cost will depend on the item size, weight and location you are in.
Our shopping cart will estimate your cost accordingly

Shipping Fee?

Air Mail - Regular Size Dolls 5 Inches would be around $4.00 to $6.00.
Air Mail + Registered Insurance - Regular Size 5 Inches would be around $8.50 to $10.50.
EMS - Regular Size Dolls 5 Inches would be around $12.00 to $15.00.

Handling Fee

By placing an order you will be charged a handling fee of $1.50 per package (so combine to save) .

Uninsured Packages?

Uninsured packages will not come with an insurance and tracking number. Although lost packages are rare, we highly recommend adding insurance for protection. We cannot be reliable for lost packages.

How will the items be shipped? ?

Plush dolls will be placed in a clear plastic bag, wrapped in a newspaper, then placed in a brown envelope.
Figures will all be boxed.
All items will be packed with great care but if you are still worried, please email us and ask for an estimation for package to be sent by a Box.

Air Mail Uninsured Package had not arrived?

Please do the following before contacting us.
Call your local main post office. If the package you are expecting will not fit in your mailbax then your post man could have taken it back to the post office. So you have to call and ask yourself, that you are expecting a package from japan and it has not arrived. All uninsured packages will have no tracking number or insurance. Holiday Season duration will be unstable. We cannot be liable for lost or damages.

Air Mail with Registered Insurance Package had not arrived?

Please do the following before contacting us.
Go to the following link and see where your package is Click Here. Call your local main post office. Provide them with your tracking number and ask them to redeliver your package. Holiday Season duration will be unstable

EMS Package had not arrived?

Please do the following before contacting us.
Go to the following link and see where your package is Click Here Call your local main post office. Provide them with your tracking number and ask them to redeliver your package. Holiday Season duration will be unstable



F.A.Q’s

Currency are all in Japanese Yen. Shipping directly from Japan to your Country . Partial Payment Plans Available. FAQ

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